EBT Card

Alabama EBT: Everything You Need to Know Introduction The Alabama Electronic Benefits Transfer (EBT) system is part of the Supplemental Nutrition Assistance Program (SNAP), formerly known as the Food Stamp Program. This system enables eligible low-income individuals and families to purchase food using the Alabama EBT Card. In this guide, we will cover all the important aspects of the Alabama EBT system, from application processes to benefit schedules, and how to replace lost or stolen cards. 1. What is Alabama EBT? Alabama EBT is the electronic distribution method for SNAP benefits in the state. SNAP is designed to provide essential nutritional support to low-income individuals and households by allowing them to purchase food from authorized retailers. 2. Program Name In Alabama, SNAP is referred to as the Food Assistance Program. This program ensures that vulnerable families can access the food they need while maintaining their health and well-being. 3. How Does the Alabama EBT Card Work? The Alabama EBT Card is like a debit card. Once approved for SNAP benefits, eligible participants receive a card, which is preloaded monthly with their SNAP benefits. The card can be used to buy food items at participating retailers. 4. How to Apply for Alabama SNAP Benefits Alabama residents can apply for SNAP benefits either online or by visiting their local SNAP office. There are two languages available for the online application: English and Spanish. For more details, visit the State SNAP Website. Phone Number: 334-242-1700 State List of Local Office Locations: (Link or reference to offices) 5. State EBT Information To manage your benefits, re-PIN your card, or check your balance, you can visit the State EBT Website or contact the EBT customer service lines: Phone: 800-997-8888 TTY (for hearing impaired): 800-855-1155 6. Benefit Issuance Schedule SNAP benefits in Alabama are typically distributed on a monthly basis. The exact schedule of benefits is based on the last digits of the recipient’s Social Security Number (SSN). 7. Replacement of Stolen Benefits If your SNAP benefits are stolen, you need to contact the state SNAP office as soon as possible. Households must report theft within 30 days of discovering it to be eligible for a retroactive claim. Claims can be submitted by phone, online, or in-person at local offices. Steps for Reporting Theft: Call the local SNAP office or report in person. Submit your claim within 30 calendar days of the theft. The state will validate your claim within 10 calendar days. Benefits will be reissued once the claim is validated. In case of theft or fraud, it’s recommended to replace your card and choose a new PIN for security purposes. 8. Approved Retailers for Alabama EBT Alabama EBT can be used at various online and physical retailers across the state. Some of the participating retailers include: Amazon Costco Walmart Target Publix ALDI Sam’s Club And many others. Online shopping is available through select retailers like Amazon, Walmart, and ALDI, where SNAP benefits can be used for home delivery or in-store pickup. 9. Contact Information for SNAP in Alabama If you need help or have questions about your SNAP benefits or Alabama EBT card, you can contact the Southeast Regional Office (SERO) at: Address: 61 Forsyth St., SW, Room 8T36, Atlanta, GA 30303-3427 Phone: 404-562-1801 10. Additional Information and Tips Alabama SNAP participants can also use their benefits to purchase seeds and plants that produce food. Participants should regularly check their card balance and re-PIN their card for added security. For a replacement EBT card, you can request one through the state’s website or by contacting the EBT customer service line.